Fear ye!
I was accused of continuing the "rape of human souls" after my first post.
But rather than shy away from the evil reputation of our industry, I've decided to embrace it.
So in search of inspiration, brave reader, I go not to the brightly-lit marketing section of the bookshop.
No, not I.
I go to the dark, squamous, cobwebbed corner bathed in gibbous moonlight
The corner labeled Occult.
And pick up a copy of the brilliant Uncle Ramsey's Little Book of Demons by Ramsay Dukes. Subtitled The Positive Advantages of the Personification of Life's Problems it argues thus: Human beings are crap at dealing with abstract problems, but we have 50,000 years of dealing with other people with distinct personalities.
By naming your problems Demon you can enter into a dialogue with them, a partnership. A pact, in the Faustian sense (because like any demonic pact, we get something out of it too)
And I wonder whether this could be applied to the tricky subject of brands.
I've sat in meetings when a client has struggled thus."Yes, I like it, and I'm sure it would sell lots of the product but it's off brand". Utterly frustrating.
Mark Earls suggested using B'nard, to remind us that a brand is essentially a nonsense word. A complex metaphor, one that often stops us talking about the real problem.
But can we look at it another way? Read what Neil Boorman author of Bonfire of the Brands has to say:
I now realise that it's these damn brands that are the source of the pain. For every new status symbol I acquire, for every new extension to my identity that I buy, I lose a piece of myself to the brands. I placed my trust, even some love with these companies, and what have I had in return for my loyalty and my faith? Absolutely nothing.
How could they, they're just brands.
But what if they're not just brands?
We've had the Gaia hypothesis and Richard Dawkin's meme. And this report here shows that inanimate dust "comes alive" in space.
So can a brand be considered to be an independent personality, a corporate egregore?
Could it be possible that as complex autonomous systems, brands should be considered to be "alive"? Is the reason that brands have grown out of control because we're not dealing with them as the potentially malevolent entities they are.
If nothing else, it gives us a new way of dealing with them. Ask not "what does the consumer want" but "what does the brand want" and "what do we need to give the brand so that we both end up happy".
Brand I name the DEMON!
Let's get bargaining.

